Through mergers, acquisitions, and attrition many insurers are now operating a number of policy and claims systems. Through the use of Web Services, ICS can interface with multiple policy systems which removes the need to run multiple legacy claims systems.

Web Services is a platform and programming language independent system which allows applications to communicate with each other using xml (Extensible Markup Language) based protocols. By integrating one or more policy systems with ICS, you remove the need to rekey base policy information into the claims system.

Fraud is a significant cost to insurers, and ICS contains a flexible Fraud Detection framework in order to quickly identify potential fraud once claims are lodged. The power of this function is significantly increased when insurers policy system/s are interfaced directly to ICS. In addition to policy system interfaces, the use of Web Services provides the ability to interface with your claims providers systems, including assessors and repairers.