Whilst the ICS system provides comprehensive claims recording, tracking, reporting and payment functionality enabling insurers to minimize and control claims administration costs, our ultimate aim is to provide the claims data and benchmarking information needed by insurers to improve risk selection and risk rating. We do this by providing:

  • 24hour global web access to current and historical claims data by all stakeholders
  • Real time communication with insurer policy systems
  • Real time communication with claims supplier systems (e.g. Assessors, Repairers)
  • Flexible fraud detection and escalation capability
  • Increase staff collaboration
  • Low/no capital cost
  • Product customisation
  • System scalability
  • Multi Lingual capability